REDRESSAL OF GRIEVANCE
At Stoxplex Research, we are committed to providing fair and transparent services. If you have a grievance or feedback, please follow the steps outlined below:
Initial Contact
If you are not satisfied with our services, please first talk to our representative/consultant from the Research Analyst Department. Most issues can be resolved quickly at this stage.
Timeline: Resolution within 7 business working days.
Contact: +91 82083 31248
Email: stoxplexresearch@gmail.com
Compliance Officer Escalation
If Step 1 does not resolve your issue, please send a complaint in writing or via email to our Compliance Officer:
Shubham Mohan Shitole
Pitru Chhaya Nivas, Shitole Vasti, Deulgaon Gada, Daund, Pune, 412203.
stoxplexresearch@gmail.com | +91 82083 31248
Investigation & Response
We identify the nature of your grievance and conduct a full investigation. We will provide a comprehensive response once completed.
Timeline: Resolution within 21 days of receipt.
Principal Officer Review
If still unsatisfied, approach our Principal Officer with complete details of the case.
Shubham Mohan Shitole (Principal Officer)
stoxplexresearch@gmail.com
SEBI SCORES Escalation
If not resolved within one month, refer your complaint to SEBI via SCORES 2.0.
SEBI Helpline
1800 22 7575 / 1800 266 7575
SMART ODR
If unsatisfied with the resolution, file a grievance on the SMART ODR platform for online conciliation or arbitration.
SMART ODR LinkPhysical Complaints Address
Investors may also send their complaints in physical mode to SEBI Bhavan:
Office of Investor Assistance and Education,Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 051.
Last updated: February 2026. For further clarifications, please contact our Compliance Officer at stoxplexresearch@gmail.com.